Terms of Service

Terms of Service for Meet The Vegans

Overview

Meet The Vegans is dedicated to creating an engaging, educational platform for plant-based cooking enthusiasts. By using our platform, you agree to the following terms and conditions.

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Membership and Access

Eligibility:

• Users must be at least 18 years old to create an account.

Membership Plans:

• Quarterly and annual memberships are paid upfront.
• Access to premium features, including exclusive content, chef-led courses, and interactive events, is tied to the chosen membership plan.

7-Day Free Trial:

• Users can explore premium features for seven days. Credit card information is required to activate the trial, and the subscription will auto-renew unless canceled before the trial ends.

Cancellation Policy:

• Quarterly and annual memberships are non-refundable after payment is processed.
• Users may cancel their subscription at any time to avoid future charges. Access to premium features remains active until the end of the billing cycle.
• To cancel, log in to your account and follow the cancellation instructions in the membership settings.

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Content and Community Guidelines

Free Content Access:

• Users without premium membership can enjoy free access to essential plant-based resources and recipes.

Accurate Information:

• Members must provide truthful information when creating accounts and making payments.

Community Conduct:

• Respectful behavior is mandatory. Harassment, hate speech, or discriminatory actions are prohibited.

Prohibited Content:

• Members must not upload illegal, infringing, or violent content.

Interactive Features:

• Premium members can engage in live Q&A sessions, chef forums, and community discussions. All interactions must align with our community guidelines.

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Privacy and Intellectual Property

Privacy Policy:

• User data is handled according to our Privacy Policy. Personal information is protected and not shared without consent.

Intellectual Property:

• Users retain ownership of their uploaded content but grant Meet The Vegans a non-exclusive, royalty-free license to use, modify, and distribute this content for platform-related purposes.

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Disclaimer and Liability

Educational Purposes Only:

• Content is for cooking education and inspiration. Consult health professionals for dietary or nutritional advice.

AI Chef Disclaimer:

• While Chef Herby aims to provide accurate, personalized recipes, errors may occasionally occur. Use the AI assistant as a helpful guide, not as a sole source of advice.

No Liability for User Results:

• Meet The Vegans is not responsible for personal outcomes resulting from course or recipe use.

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Security and Account Management

Account Responsibility:

• Users must safeguard their login credentials. Sharing passwords or access is prohibited.

Reporting Issues:

• Report inappropriate behavior or technical issues to support for resolution.

Termination of Account:

• Meet The Vegans reserves the right to suspend or terminate accounts for violations of the terms.

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Additional Features for Premium Members

• Unlimited Chef-Led Video Lessons: Gain access to an extensive library of tutorials for all skill levels.
• Personalized AI Recipes: Get sustainable, zero-waste meal ideas with Chef Herby.
• Community Access: Engage with chefs and members in forums, discussions, and events.
• New Content Weekly: Fresh recipes and courses added regularly.
• Recipe Collections: Save and organize your favorite recipes for easy reference.

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Changes to Terms

Meet The Vegans may update these terms at any time. Continued use of the platform constitutes agreement to the revised terms.

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Governing Law

These terms are governed by the laws of Ireland. Any disputes will be handled under the jurisdiction of Irish courts.

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Last Updated: November 2024

For questions or assistance, contact hello@meetthevegans.com.

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Privacy Policy

Privacy Policy for Meet the Vegans

1. Introduction

• Purpose: This policy outlines how Meet the Vegans protects the privacy of its members. We are committed to securing your personal information and maintaining your trust.
• Scope: Applicable to all members, including free and paid subscribers, and visitors to our website.

2. Data Controller

• Identity: Meet the Vegans, Wicklow, Ireland.
• Contact: tech@meetthevegans.com 

3. Personal Data Collection

• Types of Data Collected: We collect names, email addresses, payment information (for paid members), and any personal data shared on your profile or in course interactions.
• Method of Collection: Data is collected via account registration, course enrollment, member interactions, and payment processing for premium memberships.

4. Legal Basis for Processing

• Consent: Your data is processed based on your consent provided at registration and when upgrading to a paid membership.
• Contractual Necessity: For paid members, processing is also based on the necessity to fulfill our contractual obligations to you.

5. Purpose of Data Processing

• Services Provision: Your data is used to provide educational services, member communication, platform personalization, and to facilitate community interaction.
• Improvement and Analytics: We analyze data to enhance our courses, content, and overall member experience.

6. Data Sharing and Transfer

• Third-Party Sharing: We share data with third-party service providers for hosting, payment processing, and analytics. These providers are GDPR-compliant.
• No Unnecessary Disclosure: Personal data is not sold or shared beyond what is necessary to provide our services.

7. Member Rights under GDPR

• Access and Control: You have the right to access, correct, or delete your personal data. Instructions for exercising these rights are available in your account settings.
• Data Portability: Upon request, we will provide your data in a portable format.

8. Data Security

• Security Measures: We use industry-standard security measures, including encryption and secure servers.
• Breach Notification: In the unlikely event of a data breach, affected members will be notified as required by law.

9. Cookies and Tracking Technologies

• Usage: Cookies are used for platform functionality, preferences, and to understand how our services are used.
• Consent and Opt-Out: Members can consent to or opt out of non-essential cookies through their browser settings.

10. Data Retention

• Retention Period: Data is retained as long as your account is active and for a reasonable period thereafter for record-keeping and legal purposes.

11. Policy Updates

• Notification: Members will be informed of significant policy changes via email or platform notifications.

12. Contact and Complaints

• Queries: For any privacy-related questions or concerns, please contact us at tech@meetthevegan.com.
• Supervisory Authority: You have the right to lodge a complaint with a data protection authority.

13. Additional Information

• Vegan Ethical Commitment: We align our data practices with vegan ethics, prioritizing transparency and responsibility.

14. Governing Law

• Jurisdiction: This policy is governed by General Data Protection Regulation (GDPR)

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